Demand and capacity management in healthcare
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Start with patient needs and create a detailed production plan for your healthcare unit in a simple step-by-step approach.
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Analyse referrals, historical outcomes, and waiting lists in a user-friendly interface with AI support.
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Make a detailed plan in the dimensions that is critical to your operations, and let the system handle the rest.
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Account for holidays, vacations, and other events impacting production in a simple and intuitive interface.
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Gain a comprehensive and up-to-date view of how patient demand and production targets are aggregated across departments, divisions, and regions/hospitals.”
Accurate targets based on demand
Detailed planning with minimum effort
Increased awareness and accountability
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Build your capacity plan to align with the production plan by modelling detailed rosters
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Relate the capacity plan to the production plan and analyse your productivity.
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Evaluate your productivity and compare with similar care-units to find the optimal balance between quality, cost, and working environment.
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Learn from 'best in class' through benchmarking both internally and externally with other healthcare providers and regions.
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Use the granularity of the benchmarking to actually learn HOW you can improve your capacity plan.
Optimised resource utilisation
Improved patient experience
Sustainable working environment
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Calculate estimated costs for the capacity plan.
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The detailed bottom-up cost estimate built on the capacity plan enables a solid budgeting process.
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The dialogue where the bottom-up calculation meets predefined financial constraints may require tough financial and clinical prioritizations but it’s crucial for sustainable improvements and meeting budget targets.
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Enhance collaboration between finance and healthcare operations using a tool that enables transparency, mutual understanding, and accountability, essential for building trust-based financial governance
Transparent budgets enhance accountability
Informed clinical and financial prioritisations
Cost efficiency and financial sustainability
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Calculate staffing needs per competence for the capacity plan, based on current labour agreements.
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Manage information about available staff and planned absence through integration with HR systems or directly within the system.
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Make long-term estimates of staffing requirements, accounting for expected absences, to identify shortages and surpluses by competence and date-period
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A transparent plan enables early decisions, prioritization, and proactive collaboration across organizational boundaries in critical periods.
Shared view of the staffing situation
Enables proactivity
Basis for collaboration across the organisation
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Leverage our experience in implementing demand- and capacity management in healthcare organisations to maximise the positive impact.
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Clearly defined implementation project at a fixed cost.
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Technical integration with other business systems.
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Change management and project management of effective demand and capacity management across the organisation.
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Training and support for clinical leaders, superusers, and other supporting functions